Legal

Privacy Policy

Last updated: May 2026

The short version: we collect only what we need, we never sell your data, and we never will. Stillward is built on the principle that your inner life is yours alone.

Who we are

Stillward is a mood tracking and philosophical insight app developed and operated as an independent product. The operator is an individual developer and is not a registered medical or mental health professional. Our contact email is hello@stillward.co.za.

What we collect

When you join our waitlist, we collect:

When you use the Stillward app (once launched), we may collect:

We do not collect your name, phone number, location, contacts, or any other personal information beyond what is listed above.

How we use your data

We use the information we collect to:

We do not use your data for advertising. We do not sell your data. We do not share your data with third parties except as described below.

AI-generated insights

Stillward uses AI to generate personalised insights. When you request an insight, your mood level, stress level, and any optional note you have written are sent to an AI service to generate a response. This data is used solely to generate your insight and is not stored by the AI provider for training purposes.

AI-generated insights are for personal reflection only. They do not constitute medical, psychological, therapeutic, or professional advice of any kind. The operator of Stillward is not a medical or mental health professional, and nothing in this app should be treated as clinical guidance.

Third parties we use

We do not use advertising networks, tracking pixels, or analytics platforms that share your data with third parties.

Data retention

Waitlist emails are deleted within 30 days of the app launching. App data is retained for as long as your account is active. You can request deletion of your data at any time by emailing hello@stillward.co.za.

Your rights

You have the right to:

To exercise any of these rights, email us at hello@stillward.co.za.

Security

We take reasonable technical measures to protect your data, including encrypted connections (HTTPS), secure database access controls, and keeping API keys off client devices. No system is 100% secure, and we cannot guarantee absolute security.

Children

Stillward is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child under 13 has provided us with personal information, please contact us at hello@stillward.co.za and we will delete it promptly.

Mental health disclaimer

Stillward is a mood tracking and personal reflection tool operated by an individual developer who is not a registered medical or mental health professional. It is not a substitute for professional mental health care, therapy, or medical advice, and nothing within the app should be interpreted as clinical assessment or treatment.

If you are in distress or experiencing a mental health crisis, please contact a qualified professional or call the SADAG helpline on 0800 456 789 (free, 24/7).

Changes to this policy

We may update this policy from time to time. If we make significant changes, we will notify waitlist members by email. The date at the top of this page reflects when the policy was last updated.

Contact

Questions about this policy? Email us at hello@stillward.co.za.